Manual Tester & Salesforce Consultant & Test Analyst

Experienced manual tester/QA analyst with 20+ years of experience in various technologies and methodologies. Skilled in Salesforce testing and API testing using Postman. Proficient in Agile environments and familiar with test management tools. Strong communication skills and detail-oriented with a Master's degree in Marketing. Extensive experience in software testing, regression testing, and project management.

• Experienced software tester/QA analyst with 20+ years of experience in different technologies, methodologies, and environments. Skilled in manual testing, regression testing, API testing, and usability testing. Proficient in Salesforce features and recognized for performance excellence, especially in the Media sector. Strong communication skills and detail-oriented with excellent problem-solving abilities.
• Part of an Agile team testing implemented user stories, creating and maintaining ownership of test cases, and performing regular regression testing. Responsible for defect tracking, reporting, and verification, as well as supporting deployment activities. Experienced in Salesforce administration, org installation, setup, and maintenance. Contributed to project management tools and product documentation.
• Participated in all aspects of product testing, including test plan development, execution, and delivery of well-tested solutions with a short time to release. Independently analyzed issues, recommended software changes, and wrote detailed bug reports. Conducted regular regression testing and supported the team in deployment activities. Proficient in Gherkin, git, and er for test case management.
• Responsible for test case design, execution, and automation, as well as GUI and performance testing. Managed error reporting and tracking, implementation of processes, and regulations according to software development methodology. Maintained internal web portal contents for employees and conducted reviews, configuration management, and QA reports.
• Led and trained a team of testers, created and administered documentation, and conducted system tests. Responsible for test case design, manual execution, error reporting and tracking, and functional/regression/load tests. Led a team of software test engineers and ensured quality assurance processes were followed.