IT Analyst

Highly organized and competent professional with experience in Information Technology and Outsourcing sector. Specialized in service and project management with a proven track record of achieving 100% results. Proficient in English, Romanian, and basic French and Czech languages. Skilled in leadership, communication, problem-solving, and team management. Passionate about web development and agile software development.

Validator (for Fortuna Romania Project) 2017 – Till Date Responsible for ensuring grammatical accuracy and consistency in submitted surveys, as well as validating pictures, videos, and addresses. Analyzing and documenting test results and preparing compliance reports. Directing validation activities for the project.

Senior Analyst Aug. 2012 – Oct. 2013 Analyzed IT and management roles, updated SOW and contracts as needed. Reported FTE measurements per role and strategized calls for team activities. Possessed excellent knowledge of management principles and service compliance issues.

Project Management Officer (PMO) Aug 2012 – Oct 2013 Collated, analyzed, and checked spreadsheet data for roles. Ensured accuracy of financial reports and prepared reports and commentaries. Demonstrated expertise in PMI methodology and management principles.

Service Activation/De-Activation Coordinator Jan 2010 – Aug 2012 Acted as a focal point for preparing reports and commentaries for server builds. Worked closely with various teams to deploy server builds and mitigate project risks. Highlighted issues impacting project timelines and supported in finding solutions.

Analyst Aug 2006 - Apr 2008 Collated, checked, and analyzed spreadsheet data for new and old contacts. Uploaded SQL reports to the server and ensured accuracy and updates. Collaborated with marketing teams on various tasks.