Product Manager & Product Owner & Program Manager & Project Manager & Scrum Master & Test Manager

Experienced Technical Project Manager with 17 years of experience in software industry, specializing in project management across various domains. Certified Scrum Master and proficient in SDLC and STLC processes. Skilled in managing large and complex projects, ensuring customer satisfaction and handling escalations. Strong background in delivery management, client management, risk analysis, and resource management. Collaborative work style with a focus on metric-driven impact and providing technical solutions for team improvement.

• Developed key project goals, monitored the project team's progress, managed stakeholder expectations, and fostered team development.
• Worked in collaboration with senior project management to maintain alignment on strategic projects with a focus on metric-driven impact.
• Built strong relationships with customers, conducted governance meetings, and engaged in proactive communication.
• Ensured customer satisfaction, referencability, and handled escalations.
• Identified appropriate risks and provided a mitigation plan to resolve any key project conflicts.
• Managed delivery, client management, risk analysis, project management, scrum mastering, resource management, and budget & financial aspects.
• Expertise in managing large and complex projects with proper estimations, planning, and executions with proper documentation.
• Collaborative work style, adept at working with diverse groups of business.
• Provided technical solutions to groom the team and improve development and QA with leading technical implementations for the betterment of the project.
• Worked comprehensively on an offshore-onsite model.
• Managed and took care of overall test strategy, test planning, test estimations, resource management, QA budgeting, risk analysis, stakeholder management, and managing a large-sized team.
• Responsible for sharing test metrics with all stakeholders and customers.
• Identified and executed test automation opportunities to improve efficiency and effectiveness.
• Led the testing team in delivering high-quality software products on time and within budget.
• Collaborated with cross-functional teams to ensure seamless integration of testing processes.
• Conducted regular quality assurance reviews to identify areas for improvement.
• Implemented best practices in testing methodologies to enhance overall product quality.
• Mentored and coached team members to enhance their skills and capabilities.
• Ensured compliance with industry standards and regulations in all testing activities.
• Successfully managed multiple testing projects simultaneously to meet business objectives.