Business Analyst & Scrum Master

Experienced Scrum Master and Agile Coach with a strong background in managing development teams and facilitating sprint planning sessions. Skilled in gathering requirements and ensuring project scope alignment with stakeholders. Known for promoting transparency and continuous improvement in Agile environments. Seeking opportunities to leverage expertise in Agile methodologies and continuous improvement to drive success. Proficient in English, Spanish, and Portuguese.

Scrum Master (01/2022 - Present)

• Managed a team of 5 members for Service Now development, focusing on continuous improvement.
• Facilitated planning sessions and prioritization to align with project goals.
• Led design workshops with stakeholders to gather requirements.
• Collaborated with cross-functional teams to streamline processes.
• Promoted transparency, accountability, and continuous improvement.
• Implemented effective test scenarios and validation processes for product quality.

Consulting Business Analyst (11/2019 - 01/2022)

• Orchestrated requirement-gathering sessions with stakeholders.
• Conducted design workshops to elicit requirements and drive consensus.
• Executed rigorous test scenarios and validation processes.
• Crafted comprehensive workflows and specifications for development teams.
• Focused on compliance solutions projects, including AML and fraud detection systems.

Business Analyst (08/2018 - 11/2019)

• Spearheaded compliance solutions projects, focusing on AML and fraud detection.
• Hosted requirements gathering sessions and change request workshops with clients.
• Developed and maintained requirement catalogs for clarity.
• Integrated third-party systems into core solutions.
• Produced extensive documentation for stakeholders.