Back to professionals

Problem manager & Scrum Master
Overview
Short Summary
The candidate is an IT Service management and Scrum master Freelancer based in Prague, Czechia. With certifications in ITIL 4 Foundation and ECDL, he has experience in problem management, deployment management, and incident management. Fluent in English and Czech, The candidate has worked as a Deployment Manager at a telecommunications company and an Incident Manager at a multinational corporation, demonstrating expertise in overseeing teams, managing deployments, and coordinating project activities.
Work Experience
- Checked and solved network alarms.
- Responsible for technical support inbox.
- Planned and approved PEW for VIP clients.
- Analyzed and solved incidents by priority.
- Managed incidents in Remedy system.
- Accepted, analyzed, and solved phone requests/incidents.
- Basic troubleshooting on routers CISCO and HUAWEI.
Problem manager & Scrum Master
66cd83e8c54d4d00017e118f
| Employee | 4932 € / Per month |
| Freelancer | 294 € / Per day |
| Level | MEDIOR |
Roles
Problem manager Scrum Master
Languages
English
Skillset
CertificationsDevOpsITILProduct ManagerProject ManagerReportsSales RepresentativeScrum Master
Localities
RemotePraha
Hybrid Localities
| Praha |