Desktop Support Technician & Network Engineer & Network Infrastructure Specialist & Systems Administrator & Technical Support

Experienced IT professional with expertise in network administration, Cisco configuration, SDWAN solutions, and server management. Skilled in IT helpdesk support, software installation, and troubleshooting. Proficient in asset management, Active Directory, and ticketing systems. Holds a Master's degree in Information and Control Engineering, with a focus on autonomous camera systems. Strong knowledge of programming languages and database utilization. Holder of a C driver's license and B2 English proficiency.

11/2022 – Present IT Premises and Petrol Stations Administrator • Design and management of network devices, basic configuration (Cisco - VLAN, static routing, DHCP, Radius authentication) • Configuration of Cisco AP via WLC • Design, implementation, and management of SDWAN solutions from Vodafone • Maintenance of Radius server and security requirements for technical rooms/RACKs • UPS design for IT equipment, installation

01/2021 – 11/2022 IT Helpdesk Support • IT support for company employees • Installation of software, troubleshooting software/hardware issues • Asset management through Alvao, laptop management through Microsoft Intune, Azure AD • Working with active directory, ticket system Jira

10/2020 – 07/2021 IT worker • Management of security systems • Configuration and service of IP cameras, NVR, Windows servers, AD converters

08/2019 – 11/2019 Courier • Delivery services

Internships 2016 14 days internship • Inspection of high-voltage poles and overhead lines • Work with technical documentation

2015 14 days internship • Design of the city's website • Maintenance and troubleshooting of PCs and accessories

04/2013 – Present Preparation, installation, and configuration of automatic irrigation systems by Hunter

Education 2020 – 2022 Completed master's degree in Information and Control Engineering • Thesis on the design, implementation, optimization, and verification of autonomous camera systems

2017 – 2020 Completed bachelor's degree at the Technical Faculty of Prague • Thesis on legislative and normative analysis of home camera systems

2013 – 2017 Secondary Industrial School of Electrical Engineering with a high school diploma

2017 Professional qualification exam in electrical engineering according to decree no. 50/1978 Coll.

Skills and Interests Driver's license group C English language - B2 PC skills including network configuration, IP camera setup, PC component assembly, BIOS configuration, OS installation, Microsoft Office, programming languages C++, Java, C#, Visual Basic, SQL, Python, and completion certificate for a Python programming course from the University of Michigan focusing on SQLite database utilization.