DevOps Engineer & Systems Integration Engineer & Wireless Communication Engineer

The candidate has extensive experience in IT, specializing in DevOps and customer support. They have worked on a variety of projects, including installations, migrations, and configurations of various systems and applications. Their skills include virtualization, networking, security, and monitoring resources. The candidate has a strong background in ITIL and ITSM, as well as incident, change, and problem management. They have a proven track record of resolving issues and providing support at all levels.

DevOps, Customer Support Engineer, contractor, client support

May 2014 - present

• Responsible for installing, supporting, migrating, and configuring Windows Server systems
• Proficient in managing HP/DELL servers, RAID, and iLo Management
• Experienced in virtualization technologies such as VMware and Hyper-V
• Skilled in DevOps tools like Win dotnet, Linux, docker, k8s, Grafana, and Prometheus
• Knowledgeable in various Microsoft technologies including ADDS, ADFS, VPN, and Exchange
• Proficient in administrating Linux OS, Red Hat, MySQL, and Blacklists
• Experienced in managing security measures like Firewalls, Proxies, and SSL
• Familiar with Microsoft Cloud services like Azure and Office365
• Involved in migration projects and support for various applications and systems
• Proficient in ITIL practices and incident management

Projects and cooperations with itba s.r.o.

2022 - present

• Engaged in short-term projects for EMEA Corporations as an IT consultant
• Worked on DevOps and Observability projects involving monitoring and infrastructure

April 2019 - March 2022

• Handled deployments, operations, and application support in a DevOps role
• Managed deployments for various environments and applications
• Worked with tools like Zabbix, Kibana, and Splunk for monitoring and log parsing
• Collaborated with international teams in an English-speaking environment
• Resolved issues related to deployments and packages
• Engaged in teamwork and support for developers

October 2018 - March 2019

• Provided application support and handled deployments for various environments
• Worked with tools like Jenkins, GitHub, and Jira for change requests and tickets
• Managed data changes and updates for different environments
• Installed and configured SPLUNK over Linux Red Hat for log monitoring
• Collaborated with teams and created reports

Senior System Administrator

October 2017 - September 2018

• Provided L3 support and resolved incidents and issues related to hardware and software
• Managed SCCM for over 5200 PCs and supported Windows AD administration
• Supported a team of 20 technicians and communicated with users and vendors
• Created documentation and monitored systems using PRTG and Zabbix
• Managed security measures and asset/license administration
• Engaged in reporting and support for security measures

System Administrator, User Support

March 2017 - July 2017

• Involved in a project for a new factory setup and IT infrastructure
• Provided technical and application support for internal clients
• Managed servers, computers, and printers, as well as VMware and Netapp
• Communicated with external suppliers and partners
• Engaged in ITIL practices and helpdesk support