Analyst & Business Analyst & CRM Analyst & Data Analyst & IT Analyst & SAP Consultant & Test Analyst

A positive-minded individual with a motto of "You only live once, but if you do it right, once is enough." Experienced Business Intelligence Analyst, specializing in data collection and analysis, creating reports and dashboards, identifying trends, and working with databases and SQL. Skilled in B2B sales support coordination and training, with expertise in C4C program implementation. Proficient in Microsoft Excel, Word, Power Point, PowerBI, SAP, Azure DevTest Labs, HTML, and CSS. Fluent in English with B2 level proficiency.

Business Intelligence Analyst ► 2024 - present

• Data collection and analysis
• Creation of reports and dashboards (Excel and PowerBI)
• Identification of trends and patterns in data
• Database work and SQL
• Testing new updates in internal programs

B2B Sales Support Coordinator ► 2021 - 2023

• Application of new C4C program on SK, CZ, and HU markets
• Testing functionalities of C4C program (Azure DevTest Labs)
• Training team on C4C program
• Monthly reporting to managers
• Order entry and problem resolution

Trainee Sales Beverages ► 2019 - 2021

• Support for SK and CZ sales representatives
• Preparation of monthly reports and presentations
• Support for marketing department
• Participation in events and company presentations

Part-time Employee in HR and Payroll Department ► 2016 - 2021

• Social and health insurance registration and deregistration
• Payroll closing
• Processing of travel tickets
• Work with Softip

Part-time Employee in Information Department ► 2015 - 2017

• Customer communication
• Handling complaints

Language Skills: English B2, German A1 Computer Skills: Microsoft Excel, Word, Power Point, PowerBI, C4C, SAP, Azure DevTest Labs, HTML, CSS, Visual Studio Code Training and Certificates: Assertive Communication, Manual Testing