Data Analyst

The candidate is a dedicated and reliable individual with 15+ years of experience in service delivery, project management, data quality, and business strategy. They are skilled in data analytics, data visualization, project coordination, and leadership. Certified in ITIL, CAPM, and Six Sigma Green Belt, with a Nanodegree in Business Analytics. Proficient in MS Office, Business Objects, JIRA, SQL, and Power BI. Strong communication and interpersonal skills, with a focus on continuous learning and professional growth.

DATA QUALITY ANALYST – Quality Auditing, Reporting, Trainer
June 2018 – May 2021

• Responsible for internal inventory audit, data reporting, and data visualization; • Ensured data quality and correct billing flow for proper revenue; • Hosted regular open forum discussions for process improvements and issue resolution; • Created and managed internal data quality wiki and training materials;

DATA QUALITY – Senior Metrics Designer, Data Analyst, Trainer
September 2015 – June 2018

• Provided tools training to various teams within service delivery;

SR. PROJECT MANAGER – Strategy Operational Implementation Team
April 2013 – Aug 2015

• Led strategy and operational implementation projects; • Managed project coordination and team leadership; • Oversaw project timelines and deliverables; • Ensured successful project outcomes.