Cybersecurity Analyst

Experienced Cybersecurity Analyst with expertise in incident response, access control, and SIEM management. Skilled in reducing false positive alerts and improving incident response times. Strong problem-solving and analytical skills. Seeking a challenging role that utilizes leadership and communication abilities. Previous experience includes roles as a Junior Security Analyst and Service Desk Subject Matter Expert. Graduated with Master's degrees in Psychiatry and Social Service.

Cybersecurity Analyst

• Currently working as a Cybersecurity Analyst in Prague.
• Responsible for analyzing security incidents and improving incident response processes.
• Conducted security audits and managed SIEM systems for threat detection.
• Reduced false positive alerts in security monitoring systems.
• Deployed various agents such as Nessus and TrendMicro.

Junior Security Analyst

• Currently working as a Junior Security Analyst in Prague.
• Provided cybersecurity training to staff members and optimized patch deployment processes.
• Monitored network traffic and mitigated potential cyber threats.
• Conducted forensic investigations for security breaches.
• Spearheaded the evaluation and integration of new technologies for improved security posture.

Service Desk Subject Matter Expert

• Provided subject expertise and guidance to IT developers
• Identified areas for technical solutions to improve business performance.
• Recommended technical solutions and determined software development requirements.
• mented processes and disseminated information to stakeholders.
• Applied subject expertise in evaluating business operations.

Service Desk Training Specialist

• Represented corporate clients in court hearings and provided legal counsel on business transactions.
• Drafted and reviewed legal documents, ensuring compliance with regulatory requirements.
• Developed and implemented compliance programs for corporate clients.
• Achieved a 95% success rate in court hearings and reduced regulatory violations by 20%.
• Provided legal counsel on business transactions and drafted legal documents.

IT Services Analyst

• Resolved technical support tickets with a high first-contact resolution rate
• Authored manuals for new software and updated software, reducing support request volume.
• Diagnosed and resolved critical network and system errors, minimizing downtime.
• Master's Degree in Psychiatry and Social Service from the University of Cairo.
• Provided IT support and resolved technical issues.