Agile Coach & CIO & Cybersecurity Specialist & Data Mining Specialist & Delivery Manager & IT Coordinator & IT Director & IT Manager & IT Research Manager & IT Risk Manager & Pega Developer & Program Manager & Project Management Officer & Risk Management Specialist & Solutions Architect

Experienced Senior Support Team Manager specializing in leveraging Atlassian tools for process improvement and team productivity. Skilled in Agile methodology adoption and process automation to streamline workflows. Passionate about driving innovation and adopting new technologies, including Machine Learning and data analysis tools. Strong background in Groovy and Python for script development and automation. Dedicated to coaching, training, and mentoring team members for continuous improvement and growth.

• Leading project management office functions
• Providing project management support to key clients
• Developing and maintaining client relationships
• Ensuring successful project delivery