Business Analyst & Salesforce Administrator & Salesforce Consultant

The candidate is a highly analytical and results-oriented consultant with over 4 years of experience in Salesforce and Veeva. They are skilled in SQL, Python, Java, HTML & CSS, and have certifications in Salesforce and Veeva. The candidate has worked as a Salesforce/Veeva Consultant at a company, providing technical and functional consulting. They have also worked as a Salesforce Business Analyst at another company, collaborating with stakeholders and managing user acceptance testing. The candidate is fluent in Slovak, English, Czech, and German.

Salesforce/Veeva Consultant

• July 2024 - Now
• Providing technical and functional consulting across Veeva CRM, Vault, and Salesforce
• Serving as subject matter expert for cross-functional teams
• Developing complex data export and custom reporting solutions
• Administering Salesforce sandbox environment for optimal conditions

Salesforce Business Analyst

• Sep 2023 - June 2024
• Collaborating with stakeholders to understand project requirements
• Maintaining documentation and presenting new functionalities to stakeholders
• Managing User Acceptance Testing and supporting testers
• Translating project requirements into technical/functional specifications

Salesforce and Veeva CRM Consultant/Administrator

• Nov 2020 - Aug 2023
• Creating and managing user accounts, profiles, and permissions
• Customizing reports, dashboards, and views for stakeholders
• Troubleshooting system issues and resolving user tickets
• Providing ongoing training for users and maintaining data quality checks

Bachelor’s Degree - Applied Informatics

• Studied Applied Informatics at Comenius University Slovakia
• Developed analytical and problem-solving skills
• Proficient in SQL, Salesforce, Veeva, Python, Java, and HTML/CSS
• Experienced in CRM administration and public speaking