Construction scaffolder

The candidate is dedicated and motivated with excellent communication skills. Experienced in customer service, record maintenance, and developing product knowledge to drive sales. Skilled in resolving inquiries, processing orders, and collaborating with sales teams. Proficient in Microsoft Office Suite, CRM software, and fluent in English and Hindi. Strong interpersonal skills, including active listening, conflict resolution, and cultural awareness.

05/2017 – 01/2020 Customer Service Representative • Provided product information and resolved inquiries through various channels. • Maintained records of customer interactions and transactions using CRM software. • Developed strong product knowledge to drive informed purchasing decisions. • Identified customer needs and provided tailored recommendations, increasing upsell opportunities. • Processed orders efficiently to enhance the overall customer experience.

09/2017 – 10/2019 Bachelor of Computer Science • Completed Bachelor of Computer Science at the University of the Punjab. • Fluent in English and Hindi, with proficiency in Microsoft Office Suite and CRM software. • Possess excellent communication and interpersonal skills, including active listening and conflict resolution. • Skilled in team collaboration, negotiation, and delivering engaging presentations. • Have a strong understanding of cultural differences in communication and workplace dynamics.