Consultant & Delivery Manager & IT Director & IT Manager & Portfolio Manager & Program Manager & Project Manager

Transformation Leader with expertise in consulting, project & process excellence, and team building. Experienced in leading complex change, optimizing processes, and fostering collaboration. Skilled in public and private sector projects, specializing in digital transformation and business process optimization. Strong in applying AI-driven tools and automation to drive growth and innovation. Passionate about aligning people, processes, and technology for sustainable results.

December 2020 - August 2023 As the Director of Project Management Division, oversaw team performance and delivery quality across a portfolio of projects. Established a Project Support Center to standardize methodologies and improve efficiency. Led enterprise-wide transformation initiatives that reshaped core operations and organizational culture. Implemented new processes, methodologies, and digital tools to increase efficiency and collaboration. Provided strategic guidance for business development initiatives and client engagements.

August 2015 - November 2020 As a Project Manager, directed a 20-member Project Management Division, driving team performance and strategic direction. Spearheaded enterprise-wide transformation initiatives and implemented new processes and digital tools. Fostered knowledge sharing and cooperation between project managers and leadership. Enabled the execution of strategic company projects and innovation programs. Oversaw team leadership, portfolio governance, and delivery quality across 30+ projects.

February 2014 - July 2015 As the Lead Project Manager, managed scope, change control, and risk mitigation across internal teams and vendors. Maintained client relationships and project governance, producing technical documentation compliant with public sector standards. Directed enterprise-scale digital projects for major clients. Oversaw project execution and ensured compliance with industry standards.

May 2011 - January 2014 As a Project Manager, managed projects spanning custom software, mobile applications, and security systems for clients. Oversaw project execution, managing scope, change control, and risk mitigation. Maintained client relationships and project governance, ensuring compliance with industry standards. Directed enterprise-scale digital projects for major clients.

October 2010 - April 2011 As a Sales/Project Manager, led sales and project management initiatives for the company. Managed client relationships and project delivery, ensuring customer satisfaction. Coordinated with internal teams to deliver projects on time and within budget. Oversaw the sales process and project execution, driving business growth. Managed project timelines and resources effectively to meet client needs.