Project Manager

Kandidát je skúsený manažér s 20-ročnou praxou v tejto oblasti. Posledné 4 roky pracuje v oblasti riadenia projektov. Jeho bežnou každodennou činnosťou bol nábor vhodných kandidátov, rozvoj obchodu, komunikácia so zainteresovanými stranami alebo príprava sieťovej komunikácie. Ako projektový manažér sa podieľal na veľkých projektoch, ako je integrácia Message Hub alebo budovanie banky. Jeho angličtina je na úrovni C1, takže komunikácia v anglicky hovoriacom tíme pre neho nepredstavuje problém. Viedol tím viac ako 100 ľudí, pričom využíval metódy Scrum, Kanban, ale aj Waterfall. Za všetky spomeňme aspoň EVPN, AVPN, ANIRA, GMIS, MIS a MRS. Kandidát väčšinou pracoval na kratších projektoch (5 mesiacov), ale nezanedbával ani dlhodobejšie projekty.

Project Manager Telco (2020-2022):

As a project manager, I managed a large-scale project across Slovakia, Austria, and Poland, leading up to 120 participants and 3 companies. The project was called Cyber Filter/Online ochrana, and it involved building a new infrastructure platform within OSK to provide DNS requests filtering capabilities. I negotiated contracts between OSK and Cyan, provided operations support and handover to NSSO, and obtained investment committee and MC2 approvals. I also oversaw the escalation procedure of the vendor (Telco France), network design and configuration, and geo-redundancy of the platform. Additionally, I managed CRM system adjustments, security checks, data migration, and data security. I applied major technologies such as Mobile/fixLTE, PCRF, xDSL, FTTH, and SSO integration. I also oversaw load balancers configuration, new domains, billing requirements, customer journey, product portfolio, marketing and naming of the products, brand presentation, change requests, monitoring, performance tests, disaster recovery tests, testing of solution, fixes, deployments, platform extension, and load balancers cards extension. Finally, I designed and developed a new admin tool for CS agents and provided operations acceptance and handover to operations.

Project Manager (2018-2020):

As a project manager, I managed large-scale projects across Europe, leading up to 100 participants using Agile and waterfall methodology. I built bank infrastructure/systems/applications/Mobile app in Helsinki hosting, transitioned production environment for 27 countries to OpenShift/Kubernetes/Elastic systems in the second Datacenter, and migrated all production. I also respawned Message Hub systems in DC Helsinki, integrated company authentication requirements, implemented system-to-system encryption, decommissioned old systems, and recoded payments systems for 5 countries and integrated functionality into 1 system featuring needed options. Finally, I decommissioned the entire Data center.

Project Manager Ostrava (2016-2017):

As a project manager, I managed Czech, Slovak, and Hungarian projects relevant for production Mastercard and Visa payment cards. I led the personalization department and development department to relevant projects, and I was responsible for the IT department in the context of relevant projects. I participated in business contract creation and negotiation with customers, led customer operations meetings, and successfully implemented 110+ projects.

TR Manager Dortmund/Prague (2016):

As a TR manager, I coordinated technical teams in Windows, Unix, Storage & Backup, Virtualization, Security Networking in Czech Republic, USA, and Germany, leading 90+ engineers. I supported normal process and procedure relevant to customer infrastructure management, incident and crisis management, daily performance management of the shift staff, cooperation with direct line managers, SLA management, incident ticket management, monitoring management, bridge calls, resources allocation, and monitoring and support overall status of all supported systems, tools, facilities, and supplies. I identified ongoing training needs, including training for key roles as well as certification, and I was the head of crisis management, ensuring all relevant company staff was engaged and driving business impacting events into resolution.

Service Manager, Helsinki/Ostrava (2014-2016):

As a service manager, I provided service management for top key company customers. I was responsible for 800+ servers, leading a team of 12+ technicians, cloud network functionalities, security, connections, infrastructure development, negotiations, enhancements, ITIL&SCSI guidelines, TCSO&TCS responsibilities, customer facing role and relationship building, CSM’s, SM’s and Executive delivery meetings, CMDB processes, and TCSO internal processes and improvement.