Analyst & Consultant

Uchádzač je analytik, ktorý má 5 rokov skúseností v tejto oblasti. Pracoval ako aplikačný konzultant, zodpovedný za interné a verejné portály, administrátor PHP a má tiež skúsenosti s reportmi PowerBI. Má tiež základnú úroveň znalostí jazyka SQL. V minulosti pracoval prevažne na voľnej nohe, preto sú v jeho životopise uvedené len krátkodobé projekty. V životopise nemá uvedené nedávne projekty, pretože boli krátkodobé (1 - 3 mesiace) a pracoval na nich aj ako analytik. Vo svojom predchádzajúcom zamestnaní mal možnosť viesť tím ľudí, pretože pracoval ako asistent manažéra pre IT, kde mal na starosti 8 ľudí a 20 krajín. Jeho angličtina je na veľmi dobrej úrovni a v práci ju využíva prioritne.

IT Application Consultant (Mar 2020 - Nov 2020)

• Responsible for internal and public portals, open-source request tracker, archiving software, PowerBI implementation, e-learning application, and DMS solution.
• Implemented operational improvements resulting in cost savings.
• Provided regular updates to project specifications, progress, conflicts, and team activities.
• Consulted with internal customers on project status, proposals, and technical issues.
• Collaborated with analysts, developers, and infrastructure specialists to deliver mission-critical solutions.

IT Consultant/Developer (Oct 2019 - Dec 2019)

• Gained expertise in ITSM and ITOM (ServiceNow).
• Became a certified system administrator.
• Supported clients throughout the project lifecycle using agile methodology.
• Developed useful applications and studied advanced JavaScript.

Senior IT Specialist (Jan 2016 - Jun 2019)

• Led a team of 9 as Deputy IT Relationship Manager.
• Supervised teams across 20+ countries, providing agile solutions and trainings.
• Managed and reviewed IT knowledge base activities.
• Contributed to the implementation of various IT systems.
• Reduced costs through budget reviews and traffic analysis, while resolving customer inquiries and incidents.

Education

• Faculty of Management, Comenius University in Bratislava (2013-2015)
• Gymnasium of Ivan Horváth in Bratislava (2008-2012)

Skills

• Proficient in HTML5, CSS3, MS Excel, Word, PowerPoint.
• Competent in JavaScript, PHP, ITIL, Agile, Scrum, Information Technology.
• Proficient in presentation skills and team leadership.

Certifications

• Certified System Administrator in ServiceNow (Nov 2019)
• Programming in JavaScript (Nov 2019)
• WebRebel (HTML, CSS & JavaScript) (Sep 2019)
• ITIL Foundation Certificate in IT Service Management (Aug 2016)
• Upper-Intermediate B2 (Jun 2019)

References Available on public LinkedIn profile and Profesia.sk.