Automation Tester

Sergej sa podieľa na automatizovanom testovaní aplikácií hypermarketov Globus pre český a nemecký trh. Vykonáva funkčné testy a kontrolu prevádzky. Kontroluje komunikáciu medzi pokladňou a softvérom SAP, či komunikácia o zľavách, cenách a položkách funguje tak, ako má. Má skúsenosti s testovaním API. Implementoval nástroj príkazového riadku na správu údajov vo vyhľadávaní a tiež prenos príslušných údajov do koncového bodu. Pracoval s agilnými metodikami scrum a canban. Má skúsenosti s riadením malého tímu. Denne používa angličtinu a hovorí aj po česky, ukrajinsky a rusky.

QA Engineer (11/2020 - present): Design and execute test scenarios, manual and automatic testing, document software defects, review software documentation, and collaborate with business analysts and developers.

Task Manager (04/2020 - 11/2020): Coordinate between project managers, business analysts, and development teams, estimate testing efforts, prioritize projects, review system specifications, and create and maintain documentation for internal use.

QA Engineer, Support Engineer (04/2019 - 04/2020): Analyze and design test cases, report and document technical issues, provide technical assistance to colleagues, help clients with production environment configuration, and execute test cases for internal and external use.

Senior Technical Advisor (08/2018 - 04/2019): Demonstrate mastery of customer service call script, communicate with management and engineering departments, achieve high customer satisfaction rating, and provide technical assistance to clients.

Customer Service Advisor (08/2018 - 04/2019): Handle inbound calls, provide accurate information, troubleshoot issues, and resolve complaints for internal and external use.