Business Analyst

Kandidát je skúsený IT analytik, ktorý túto funkciu vykonáva už viac ako 13 rokov v komerčnej praxi. Z toho 10 rokov u jedného zamestnávateľa, ktorý sa zameriaval na lízing. Medzi jej hlavné zodpovednosti patrilo - navrhovanie funkčnej špecifikácie, ktorú následne konzultovala s architektom, zber údajov od používateľov a ich následné prevedenie do SW s vývojármi, používanie databáz len na ohýbanie vlastných údajov pri práci s nimi, komunikácia s vlastníkom firmy a optimalizácia procesov. Chce pracovať len v CZ/SK tíme, pretože komunikácia v anglickom jazyku je pre ňu problém.

2004 - 2006 Konzultant aplikačnej bezpečnosti

• Participated in projects for application security and identity and access management.
• Deployed public key infrastructure (PKI) infrastructure.
• Handled strong authentication solutions.
• Developed technological proposals for public tenders and selections.
• Provided support to customers during testing and solution delivery.

2006 - 2008: Správca externých komunikačných aplikácií

• Managed external applications for payment transactions and e-learning.
• Prepared user and methodological documentation according to ITIL standards.
• Collaborated with suppliers during the deployment of changes.
• Provided 2nd level support for users during incidents.
• Conducted training for new employees and users during upgrades.

2008 - 2009: Funkčný analytik bankového systému

• Provided IT support for projects related to business requirements.
• Analyzed communication between front-end and back-end banking applications.
• Conducted acceptance testing of delivered solutions.
• Communicated with suppliers regarding errors during testing.
• Managed the overall administration of applications in the production environment.

2009 - 2014: Business consultant, tester, dokumentarista a školiteľ

• Presented solutions to customers for designated areas.
• Analyzed customer requirements and proposed modifications.
• Coordinated with the development team for implementation.
• Tested modifications and managed documentation.
• Provided training to key users in assigned areas.

2014 - 2019: Business analytik

• Gathered requirements from end-users for IT application changes.
• Analyzed collected requirements and proposed solutions.
• Communicated with IT application providers throughout the change process.
• Tested and managed changes, provided user training and support.
• Negotiated Service Level Agreements (SLAs) for entrusted applications.

1994 - 1996: Operátor výpočtového strediska

• Organized and executed tasks for the computing center's operations.
• Managed end-of-day closure activities and daily tasks.
• Handled the printing of required reports for business units.
• Reported processing errors to IT developers and external suppliers.

2002 - 2003: Informatik

• Provided technical support to bank users through IT helpdesk.
• Monitored LAN and WAN communication.
• Installed and configured workstations and servers.
• Managed and allocated permissions in Active Directory.
• Administered and configured the helpdesk application.

1996 - 2002: Technicko-prevádzkový pracovník

• Registered coupon booklets for the second wave of coupon privatization.
• Provided advice to citizens and processed data into the database.
• Compiled data at the end of the day and delivered it to the central workplace