Test Analyst

Kandidát pracuje ako testovací analytik už 6 rokov a má skúsenosti najmä s manuálnym testovaním. Má základné skúsenosti s automatizovaným testovaním. Väčšinou pracoval s Jira, Zyphyr, SQL, Jenkins, Unix. Je tiež zbehlý v Scrume. Angličtinu ovláda na pokročilej úrovni, keďže žil v zahraničí.

January 2018 - December 2018: Quality Analyst (Company Name)

• Responsible for multiple phases of multiple projects, including test area responsibility, results evaluation, problem resolution, and planning.
• Selected appropriate standards, methods, tools, and applications for project use.
• Reviewed quality assurance plans, data, procedures, and scripts.
• Created and executed test cases independently, as well as prepared for evaluations.
• Investigated defined issues and gathered data to identify and differentiate symptoms and root causes.
• Created traceability records and reported on system quality.
• Worked on quality assurance projects using test frameworks and tools.
• Provided guidance to junior team members and worked across teams to achieve group goals.
• Used tools such as Jira, Zyphyr, SQL, Jenkins, and tested web-based apps in the Department of Agriculture in Dublin.

November 2016 - September 2017: Quality Analyst (Company Name)

• Documented test activities and reported bugs to developers.
• Worked in accordance with testing standards and contributed to continuous improvement.
• Supported business users by recreating and analyzing problems in systems.
• Developed and agreed upon test plans.
• Wrote test cases and carried out tests as specified.
• Documented test results and logged issues on an issue tracking system.
• Retested bugs to confirm corrections and updated the issue tracking system.
• Used tools such as Quality Centre, OIPM, Unix, Putty, Golden(SQL), MS Office, and Outlook.

April 2013 - November 2016: Quality Engineer (Company Name)

• Gained expertise in multiple software products.
• Conducted software testing and wrote comprehensive test plans and cases.
• Owned the testing of projects from requirements to production.
• Participated in project meetings to ensure testing was integrated from the start.
• Provided regular status updates to stakeholders.
• Required excellent accuracy and attention to detail.
• Used tools such as Jira, TestRail, TestObject, Agile, Scrum, and manual testing for Android, iOS, and web.

June 2012 - March 2013: Customer Training Coordinator/General Office Administrator (Company Name)

• Scheduled and coordinated IT courses for companies.
• Ensured high-quality service delivery to all customers attending training.
• Scheduled courses and coordinated trainer schedules.
• Managed training equipment and office facilities.
• Ordered training materials and software.
• Acted upon customer feedback promptly.
• Greeted attendees and dealt with customers over the phone and via email.
• Ensured accurate catering for training sessions.
• Strived to provide high-quality training service for repeat attendance.

April 2008 - December 2011: Customer Service Advisor (Company Name)

• Provided customer service for a telecommunications provider.
• Assisted customers over the phone.
• Required excellent accuracy and attention to detail.