Analyst & Business Analyst & IT Analyst

Uchádzač je obchodný/IT analytik s 3 rokmi praxe. V súčasnosti pracuje na aplikácii interných komponentov, kde sa zaoberá cloud computingom. Jeho náplňou práce je analýza požiadaviek, riešenie a návrh a tvorba dokumentácie, podpora vývoja. Z technologických nástrojov používa Jira, Confluence, Figma, MS Office, JavaScript, HTML, UML, CSS, SQL, Java, UI/UX. Je zodpovedný za frontend, ale rieši aj niektoré úlohy backendu. Bol koordinátorom na jednom z projektov a bežne mentoruje nových mladších kolegov. Pri svojej práci aktívne využíva agilné metodiky, najmä Scrum a Kanban. Bez väčších problémov dokáže komunikovať v angličtine a španielčine.

Business analyst: 08/2021 - Present

• Responsibilities: Developing functional specifications according to client requirements
• Designing solutions to change requirements and new functionalities
• Design and development of UI web application according to the latest UI/UX best practices
• Application support of the developed application
• Bug analysis
• Manual testing
• Creation of application design manual
• Creation of training materials
• Preparation of user manuals

Business Analyst/ IT Consultant: 09/2019 - 07/2021

• Responsibilities: Work on multiple projects in the roles of IT/Business Analyst and Consultant
• Analyzing processes and proposing their optimization and digitalization
• Project planning and coordination of project plans
• Conducting workshops with clients
• Analysis of online onboarding of banks with a focus on quantitative and qualitative aspects and UX, development of evaluation methodology and its application to processes
• Developing functional specifications according to client requirements
• Designing solutions to change requirements and new functionalities
• Migration of separate application modules
• Creation of automated tests
• Identification of use cases

Service Desk Operator: 09/2016 - 08/2019

• Responsibilities: Monitoring customer devices using monitoring tools
• Investigation of incidents
• Managing employee accounts in AD
• Identifying urgent incidents and prioritizing them
• Adhering to help desk standards of an international company
• L1 support for clients in Europe and the US