Business Analyst

Kandidát je všestranný manažér, biznis analytik a Scrum Master už viac ako 4 roky. Pracuje na aktuálnych projektoch v oblasti služieb Marketplace. Jeho úlohou je definovať nové služby, nastavovať fakturačné procesy pre niekoľko krajín, navrhovať a implementovať dokumenty, kontrolovať databázy, riešiť problémy. Ako projektový a produktový manažér dohliadal na procesy zabezpečenia kvality a implementoval predajné stratégie pre jednotlivé regióny s cieľom pomôcť vytvoriť nové trhy. Úspešne som uplatňoval dynamické metodiky v oblasti komunikácie a agilného vedenia s cieľom zaviesť strategické rámce na zlepšenie procesov a tímu. Z hľadiska technologických nástrojov používa Jira, Confluence, Figma, AWS, MS Office. Jeho angličtina je na vysokej úrovni, preto uprednostňuje prácu v medzinárodnom tíme. Má skúsenosti aj s vedením a mentoringom nových kolegov. Mentoroval aj nového kolegu Senior Business Analyst s 10-ročnou praxou.

Business Analyst 10/2020 - Present

• Responsibilities: Production overseeing as a support
• Exploring different solutions, their risks, benefits, and impacts
• Exploring how the organization is currently operating via research, including interviewing employees and collecting quantitative data
• Proposing solutions to the organization's leaders and keeping them updated with progress
• Creating change request documentation to outline proposed changes and the steps involved
• Ensuring the changes are made
• Testing new changes in UAT
• Contributing to training and support for people affected by new systems and processes

Freelance (Self-employed) 2016 - Present

• Responsibilities: Social media marketing, PPC, SEO
• Product owner
• Project management

Project Lead 10/2019 - 2/2020

• Responsibilities: Planned and implemented software upgrades to system hardware and software, resulting in a more responsive system
• Led server infrastructure development, quality assurance, staging, and production systems
• Identified and tracked defects with software and supported developers in resolving problems by completing additional tests
• Coordinated site investigations, documented issues, and escalated them to executive teams as needed
• Contributed to the design and implementation of overall corporate documentation standards, numbering conventions, and templates
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
• Worked with international teams
• Used agile/scrum methodologies and ceremonies
• Cooperated with third-party development scrum teams
• Managed projects with Jira and Confluence software
• Created and refined the product backlog

Product Manager and Sales Executive 1/2018 - 6/2019

• Responsibilities:Managing key products, sales, and business meetings
• Monitoring market trends and competitor performance and analyzing gaps to update promotional strategies and maximize sales
• Directing planning, budgeting, vendor selection, and quality assurance efforts
• Liaising with clients to develop a deep understanding of business needs and the current market landscape
• Developing and implementing favorable pricing structures balancing firm objectives against customer targets
• Managing benchmarks, product demonstrations, and testimonials for performance evaluation
• Training of technical equipment for utilities administrators
• Creation of manuals and marketing material