Business Analyst & Product Manager & Product Owner

Kandidát pracuje ako Business Analyst, Product Owner viac ako 5 rokov. Na súčasnom projekte pracuje v bankovom sektore na on-boardingových službách pre rezidenčných zákazníkov. Pracuje na overovaní biometrických údajov, navrhovaní používateľských príbehov, prípadov použitia, diagramov a testovacích prípadov. Dokumenty pripravuje pomocou BPMN. Automatizuje registrácie úverov, dokumentuje technické a funkčné požiadavky a špecifikácie používateľov. Medzi používané technologické nástroje patria Jira, Confluence, Linux, C, C++, Delphi, PHP, SQL, Sharepoint, MS office, Oracle a AWS. Je zodpovedný za tím 20 ľudí, ktorý pozostáva z vlastníkov produktov, obchodných analytikov, dátových analytikov, backendových a frontendových vývojárov, architektov a testerov. Komunikácia v anglickom jazyku mu nerobí problém.

February 2022 - Present: Product Owner/ Business Analyst at Company A

• Responsible for the functionality, usability, customer experience, and performance of a bank onboarding services.
• Designing user stories, use cases, diagrams, and test cases/scenarios.
• Explaining designed documents to technology teams.
• Bridging internal business teams with internal/external technology teams.
• Communicating with senior business owners and documenting technical and functional user requirements/specifications.
• Acting as a subject matter expert and point of contact in the assigned area.

April 2021 - January 2022: Product Owner/ Senior Business Analyst at Company B

• Ownership of a software product, ensuring functionality, usability, customer experience, and performance.
• Designing user stories, use cases, diagrams, and test cases/scenarios.
• Explaining designed documents to technology teams.
• Bridging internal business teams with internal/external technology teams.
• Communicating with senior business owners and documenting technical and functional user requirements/specifications.
• Acting as a subject matter expert and point of contact in the assigned area.

July 2018 - June 2019: Product Owner/ Senior Business Analyst at Company C

• Ownership of a software product, ensuring functionality, usability, customer experience, and performance.
• Designing new business processes, capabilities, and supporting technologies.
• Bridging internal/external business teams with internal/external technology teams.
• Communicating with senior business owners and documenting technical and functional user requirements/specifications.
• Acting as a subject matter expert and point of contact in the assigned area.
• Creating business cases or functional AS-IS/TO-BE process analysis.
• Identifying opportunities for streamlining and automation.
• Providing ad hoc support in the area of Information Management and BI.

October 2015 - June 2016: Business Architect at Company D

• Responsible for the implementation of enterprise architecture with a focus on business architecture.
• Responsible for the online applications development domain, including architecture, design, demand management, and release management.
• Worked on the Customer Network Experience project as a business executive.
• Advised on business segment development.

April 2014 - October 2015: Advisor of Business Segment Development at Company D

• Covered roles as a business executive, new business development, product management, and project management for top and multinational B2B projects.
• Worked on projects such as DT Cloud VPN, Business portal, M2M portal, Internet v zahranicii, B2B Radical simplification, and B2B New salesforce solution.

October 2011 - April 2014: Product Manager at Company E

• Responsible for product management, innovation, and development of Data network services.
• Worked on projects such as Siebel update and new product structure, and new location-based services platform and service.

September 2008 - September 2011: Specialist of Service Troubleshooting and Management at Company E

• Coordinated and solved service troubleshooting and management tasks.