Business Analyst

Kandidát pracuje ako analytik viac ako 4 roky. Na svojej súčasnej pozícii prechádza všetkými procesmi, ako je návrh, vývoj, testovanie, riešenie problémov a implementácia. Robí hĺbkovú analýzu a dokumentáciu, mapovanie a úpravy v rámci prípravy na automatizáciu. Má zodpovednosť za marketingovú stratégiu a spoluprácu s internými tímami. Z hľadiska technologických nástrojov má skúsenosti s PowerBI, Alteryx, Jira, Citrix, Salesforce, Citrix, BPMN,... Pravidelne mentoruje mladších kolegov a v súčasnosti má na starosti stážistu, ktorý jej pomáha. Práca v agilnom prostredí a medzinárodnom tíme jej vyhovuje.

RPA Business Analyst (December 2021 - Present)

• Supports business stakeholders across 17 countries in their business transformation and process automation goals.
• Responsible for marketing strategy and prioritization of project deliveries.
• Assesses and adjusts processes for robotic automation.
• Analyzes and creates process documentation for the developer team.
• Serves as a point of contact between business stakeholders and the developer team.
• Provides regular and ad hoc reporting of team metrics and updates.
• Creates an internal monthly newsletter for stakeholders and management.

RPA Senior Analyst (March 2020 - September 2021)

• Drives digital transformation by designing modern solutions and reducing manual effort.
• Identifies opportunities for process automation.
• Liaises with process owners and stakeholders to understand complexities and design optimal solutions.
• Designs, develops, tests, troubleshoots, and implements solutions using RPA tools.
• Owns and maintains automated processes, providing ongoing support to the team.
• Creates business analytics and dashboards using business intelligence tools.
• Explores new opportunities and trends in digital transformation.

HR Shared Services Analyst (July 2018 - March 2020)

• Creates and maintains virtual new hire content for global onboarding.
• Compiles and analyzes onboarding survey data, leading improvement initiatives.
• Creates and distributes quarterly onboarding newsletters.

HR Shared Services Specialist (May 2017 - June 2018)

• Provides global onboarding support to managers and their teams.
• Manages hardware and software orders.
• Resolves issues for internal stakeholders.
• Leads various team projects.
• Harmonizes internal processes within the company.
• Serves as a point of contact for onboarding inquiries.

Central Information Service Officer (December 2016 - May 2017)

• Communicates with stakeholders and clients through various channels.
• Collaborates with different departments of the company.

Education

• Currently pursuing a Bachelor's degree in Psychology.
• Master's degree in International Relations and Diplomatic Studies.
• Bachelor's degree in International Relations.

Language

• English (C1)
• German (B1)
• French (B1)

Technical Skills

• Intermediate proficiency in Microsoft Office, Alteryx, Automation Anywhere, Brainshark, Microsoft Power BI, Workday, Service Now, JIRA, Citrix Workplace.
• Beginner proficiency in BluePrism.
• Knowledge of Ariba.