UX UI Designer

Kandidát je skúsený dizajnér UX, ktorý sa dobre orientuje v strategickom dizajne, rozvoji podnikania a postupoch UX. Ovláda češtinu, slovenčinu a angličtinu a má ďalšie zručnosti v oblasti programovania mobilných aplikácií a dátovej vedy. Má bohaté skúsenosti, zastával kľúčové pozície ako User Experience Lead v spoločnosti NICE Actimize, Senior UX Designer v spoločnosti Actimize a UX Designer v spoločnosti Goal Sport Software. Jeho odborné znalosti zahŕňajú stratégiu UX, výskum, interakčný dizajn a vizuálny dizajn. Medzi jeho úspechy patrí vedenie zmeny kultúry smerom k orientácii na zákazníka, vedenie strategických iniciatív v oblasti dizajnu a vytváranie systémov dizajnu.

User Experience Lead (June 2023 - Present)

• Driving a culture change towards a customer-centric, cloud-native SaaS approach.
• Architected and delivered a 5-year strategic design vision for a flagship product.
• Led external and internal teams for the first end-to-end product demo.
• Trained product managers in a customer-centric approach and initiated research practices.
• Developed personas for the entire product and delivered use cases and wireframes for various lines of business.

Senior User Experience Designer (April 2022 - June 2023)

• Solely responsible for the ground-up user experience of a portal transitioning to a cloud platform.
• Oversaw the formalization and structuring of UX research across all lines of business.

UX Designer (January 2020 - February 2022)

• Led a team focused on developing a new version of a flagship system.
• Oversaw research, design system development, and various UX-related tasks.
• Attempted to cover UX processes for the entire company.

Strategic Designer (January 2019 - March 2021)

• Conducted user research and design for both internal stakeholders and clients.
• Organized and performed strategic workshops using design thinking.
• Worked on a variety of UX-related tasks for clients, including qualitative research and usability testing.

CSX (Customer Support Experience) Designer (August 2018 - December 2018)

• Attended Customer Support Training for new hires.
• Designed a project for changing KPIs for Customer Support agents.

Product Owner (April 2017 - March 2018)

• Managed the backlog for a meeting room app.
• Participated in product-related activities from customer acquisition to UX design.

Presales Consultant (2016 - March 2018)

• Conducted requirement analysis for mid-to-large projects.
• Participated in high-profile presentations for international customers.

UX Designer (2015 - March 2018)

• Redesigned administering systems for large telecommunication solutions.
• Responsible for transitioning from legacy systems to new designs for several teams.

UX Designer (2015 - 2016)

• Conducted usability testing for a tech startup.
• Developed UI design for systems used in live hockey cutting, replaying, and match managing.

UX Designer (2014)

• Usability testing of the faculty intranet.
• Conducted interviews, analyzed inputs, and created a list of usability problems and suggestions.

UX Designer (2013 - 2015)

• Developed a group videoconferencing environment for hearing impaired.
• Conducted usability testing, organized test sessions and interviews.