Cloud Engineer & DevOps Engineer & Help Desk Technician & IT Support & IT Technician & L1 Support Specialist & L2 Support Specialist & Network Administrator & Server Administrator & Systems Administrator & Windows Administrator

Kandidát má viac ako 8 rokov skúseností ako IT technik, má odborné znalosti v oblasti poskytovania technickej podpory a efektívne komunikačné zručnosti. Začínal v oddelení L1 Service Desk a zdokonaľoval sa v diagnostike a riešení problémov v prostrediach Windows, Linux, Android a iOS. Kandidát rozšíril svoju IT cestu o Windows Server, Active Directory, MS Teams, SharePoint, OneDrive a Power Automate a poskytoval podporu L2 Service Desk. Vedenie nezávislých IT projektov vrátane úspešnej implementácie MS Teams, Kandidát prispel k optimalizácii pracovných staníc a ušetril spoločnosti človekohodiny. Kandidátove technické znalosti, zmysel pre zodpovednosť a chuť učiť sa prinesú do tímu cenný prínos. Ďakujeme, že ste zvážili kandidatúru uchádzača. Kandidát sa teší, že bude môcť prispieť k úspechu vášho tímu.

July 2015 - Present IT Technician • Support users in MS Teams, SharePoint, OneDrive, Power Automate and Office suite • L2 Service Desk • ITSM • Windows Server, Active Directory (basics) • SAP R/3 and S/4 HANA • Active collaboration with colleagues from Austria on projects and support • Implementation of new IT projects in production and logistics • Citrix • Hardware • LAN-WAN With over 8 years of experience as an IT technician, I bring expertise in providing technical support and effective communication skills. I have improved my diagnostic and problem-solving abilities in Windows, Linux, Android, and iOS environments. I have expanded my IT journey to include Windows Server, Active Directory, MS Teams, SharePoint, OneDrive, and Power Automate, providing user support at the L2 Service Desk level. I have led independent IT projects, including the successful implementation of MS Teams in our organization, contributing to workstation optimization and cost savings during regular hours. I believe my technical knowledge, sense of responsibility, and desire to learn will bring valuable contributions to your team. Thank you for considering my application. I look forward to contributing to your team's success.

2011 - 2015 Production Operator • Production planning • Operation of SRC machines (cutting machines for polygraphic foils and thermal transfer tapes) In my role as a Production Operator, I was responsible for production planning and operating SRC machines for cutting polygraphic foils and thermal transfer tapes.

2010 Quality Assurance • Product quality control I conducted quality control inspections for products as part of the Quality Assurance team.

Hobbies Self-education in IT, reading, running, cycling, high-altitude hiking.