Business Analyst & Product Manager

Skúsený obchodný analytik s praxou v rôznych projektoch pre banky a poisťovne. Má skúsenosti s mapovaním procesov, analýzou požiadaviek a riadením projektov. Veľké skúsenosti s odhaľovaním podvodov a riadením rizík. Ovláda nástroje ako JIRA, Confluence a SAS. Vynikajúce komunikačné a vodcovské schopnosti.

2020 - present Business Analyst

• Responsible for analyzing business requirements for an application enabling renting TVs for an automotive company.
• Led a Salesforce Effectiveness project for a Georgian bank to increase product sales efficiency.
• Managed a digital mortgages project for a Slovakian bank, involving planning sprints and creating detailed specifications.
• Conducted process mapping for a bank in Malta to identify areas of improvement in digital reporting.

2018 - 2020 Fraud Data Analyst

• Developed a Real Time Decision Management Tool to categorize insurance claims based on fraud detection rules.
• Contributed to the development of an ML-based email attachment categorization system for a digital archive.
• Managed procedures and operational risk incidents at a financial institution.
• Collaborated with other banks on an Anti-Fraud Awareness Program to prevent external fraud occurrences.

2016 - 2018 Operational Permanent Control/Anti-Fraud Officer

• Managed procedures and operational risk incidents at a financial institution.
• Conducted second level controls in various departments to prevent risks and fraud.
• Identified risks in light branch departments and participated in an Anti-Fraud Awareness Program.
• Collaborated with other banks in the region to prevent external fraud occurrences.

January - November 2016 Senior Consultant

• Led a compliance project at a construction company to assess internal compliance with Anti-Bribery laws.
• Participated in negotiations for a major insurance claim settlement in Central Europe.
• Conducted investigations and fieldwork for a gas distribution company in Madrid.

2014 - 2015 Senior Consultant

• Assisted in preparing expert reports for international arbitration courts and civil courts.
• Led a team during fieldwork at a gas distribution company in Madrid.
• Reviewed pricing models in the oil industry for proper management.

2011 - 2015 Senior Consultant

• Coordinated international teams to prepare Corporate Intelligence reports.
• Assisted in dispute resolution cases and investigations at a consulting firm.