Business Analyst & Salesforce Administrator & Salesforce Consultant

Kandidát je vysoko analytický a na výsledky orientovaný konzultant s viac ako 4 rokmi skúseností v oblasti Salesforce a Veeva. Ovláda jazyky SQL, Python, Java, HTML a CSS a má certifikáty v oblasti Salesforce a Veeva. Kandidát pracoval ako konzultant Salesforce/Veeva v spoločnosti, kde poskytoval technické a funkčné konzultácie. Pracoval tiež ako Salesforce Business Analyst v inej spoločnosti, spolupracoval so zainteresovanými stranami a riadil užívateľské akceptačné testovanie. Kandidát ovláda plynulo slovenský, anglický, český a nemecký jazyk.

Salesforce/Veeva Consultant

• July 2024 - Now
• Providing technical and functional consulting across Veeva CRM, Vault, and Salesforce
• Serving as subject matter expert for cross-functional teams
• Developing complex data export and custom reporting solutions
• Administering Salesforce sandbox environment for optimal conditions

Salesforce Business Analyst

• Sep 2023 - June 2024
• Collaborating with stakeholders to understand project requirements
• Maintaining documentation and presenting new functionalities to stakeholders
• Managing User Acceptance Testing and supporting testers
• Translating project requirements into technical/functional specifications

Salesforce and Veeva CRM Consultant/Administrator

• Nov 2020 - Aug 2023
• Creating and managing user accounts, profiles, and permissions
• Customizing reports, dashboards, and views for stakeholders
• Troubleshooting system issues and resolving user tickets
• Providing ongoing training for users and maintaining data quality checks

Bachelor’s Degree - Applied Informatics

• Studied Applied Informatics at Comenius University Slovakia
• Developed analytical and problem-solving skills
• Proficient in SQL, Salesforce, Veeva, Python, Java, and HTML/CSS
• Experienced in CRM administration and public speaking