Lešenár
Prehľad
Krátke zhrnutie
Kandidát je oddaný a motivovaný a má vynikajúce komunikačné schopnosti. Má skúsenosti s obsluhou zákazníkov, vedením záznamov a rozvíjaním znalostí o produktoch s cieľom podporiť predaj. Zručný v riešení dopytov, spracovaní objednávok a spolupráci s predajnými tímami. Ovláda kancelársky balík Microsoft Office, softvér CRM a plynulo hovorí anglicky a hindsky. Silné interpersonálne zručnosti vrátane aktívneho počúvania, riešenia konfliktov a kultúrneho povedomia.
Pracovné skúsenosti
05/2017 – 01/2020 Customer Service Representative • Provided product information and resolved inquiries through various channels. • Maintained records of customer interactions and transactions using CRM software. • Developed strong product knowledge to drive informed purchasing decisions. • Identified customer needs and provided tailored recommendations, increasing upsell opportunities. • Processed orders efficiently to enhance the overall customer experience.
09/2017 – 10/2019 Bachelor of Computer Science • Completed Bachelor of Computer Science at the University of the Punjab. • Fluent in English and Hindi, with proficiency in Microsoft Office Suite and CRM software. • Possess excellent communication and interpersonal skills, including active listening and conflict resolution. • Skilled in team collaboration, negotiation, and delivering engaging presentations. • Have a strong understanding of cultural differences in communication and workplace dynamics.
