Project Manager

Die Kandidatin hat mehr als 14 Jahre Erfahrung als PM. Sie arbeitet derzeit an 4 verschiedenen Projekten, wobei sie bei einem Projekt ein Data Warehouse für einen Kunden implementiert, das auf SAP-Technologie aufbaut - sie befinden sich in der Phase, in der sie den gesamten Zielimplementierungsplan festgelegt und die Hardware für die Installation für den Anbieter technisch vorbereitet haben. Bei einem anderen Projekt arbeitet er seit 5 Jahren an einem Upgrade des ERP-Systems. Während der Arbeit verwendet er MS Office, JIRU für das Aufgabenmanagement mit Sharepoint. Er kennt sich mit agilen Methoden wie Scrum, Prince 2 und Design Thinking aus. Er leitet ein 12-köpfiges Prozessmanagement- und Reengineering-Team. Er führt auch Schulungen zu Sharepoint, One Drive und Intranet-Design durch. Eines der Projekte ist in englischer Sprache, die er täglich und auch bei Schulungen im Ausland (Belgien) einsetzt.

Project Manager - Contract, 2020 - present

• Management of 3 projects: 1) Consolidation of tools for ITIL processes for clients and internal users. 2) Implementation of a new data warehouse system - a pioneering project for Agile project management. 3) SAP Transition - a project to transition to a new ERP system.
• Review of requirements, budget and report setup for Ticketing project.
• Preparation of plan, budget, business case for project to implement new data warehouse system.
• Completion of feasibility study and preparation of RFP for SAP Transition project.

Project Manager - Contract, 2019 - 2020

• Project management in Microsoft 365 adoption for customers.
• Successful completion of 4 projects including EmbedIT for HomeCredit Int., Sazka, Ahold, Raiffeisenbank.
• Consultation and training of customers in Microsoft 365 tools (MS Teams, SharePoint, Planner, To-Do).
• Creation of educational materials and assistance in designing intranet on SharePoint.

IT Senior Project Manager, 2007 - 2019

• Adoption of the international Cyber payment Chain project and Secure virtual desktop project at ČSOB.
• Setting up a new team, defining priorities, methodologies and competencies.
• Negotiating with suppliers and presenting team results at online conferences to KBC management.

IT Process Manager Senior - End User Services, 2015-2018

• My previous manager asked me to process manage projects (e.g. introduction of a higher version of Windows, introduction of a new printing system to ČSOB Pojišt'ovna).
• I acted as an advisor to senior management (preparing strategies, solving operational situations, setting up team collaboration or HR issues, defining Flexible Workspace, etc.).
• Although I am not from IT, I managed to gain natural respect from my colleagues.

Banking Specialist II, 2011-2013

• During my maternity and parental leave, I consulted on procedural management and assisted on various projects (preparation of analyses, proposals, documents, etc.)

Executive Manager - Process Management Ret/SME, 2009-2011

• I took responsibility for 3 departments that merged. After defining processes, job descriptions and motivating colleagues, the team was reduced from 12 to 8 (working great).
• I dealt with HR issues (selection of people, onboarding, motivation, constructive criticism, working with talent, evaluation). I prefer capable and independent people whom I give trust and set only boundaries. I let my people grow.
• I was directly subordinate to foreign TOP managers - active use of AJ.

Process Analyst III - Process Management Ret/SME, 2007-2009

• The main task was to continuously simplify and streamline processes in the branch network, i.e. we were the so-called Gate keeper (I worked closely with branch representatives, project managers and the IT department).
• We translated new and existing processes into a more intuitive front-end program.
• We held workshops and training sessions on process changes + motivation to adopt changes.

Operational Risk Expert, 2006 - 2007

• I processed analyses and managed operational risks in the bank, coordinated the development of the Incident Management database.

Retail/SME Distribution Network Management Officer I., 2002 - 2006

• Our team was the operational support for 200 branches and was responsible for handling and monitoring client complaints. I dealt with non-standard situations such as unauthorized withdrawals, fraud.
• We implemented recommendations from audits and internal control system with emphasis on process efficiency. We educated users on new processes.