IT Manager & Product Manager & Project Manager & Scrum Master

Erfahrener IT-Projekt-/Programmmanager mit über 15 Jahren Erfahrung im Bereich Agile Framework und digitale Transformation. Leitete globale SAP-Einführungsprojekte und Systemintegrationen. Erfahren im Änderungsmanagement, DevSecOps-Prozess und Bedarfsmanagement. Kommunikationsstarker IT-Profi mit Erfahrung in IT-Projekten und Programmen. IT-Leidenschaft und Engagement für eine Karriere in der digitalen Transformation.

Dec 2021 - Present: Senior IT Project & Program Manager / Change manager / SAP Roll-out & Test Manager / Scrum Master / IT Manager

• Managed IT projects including Account Reconciliations & Transaction matching process for a Financial Shared Service Center
• Led a team of around 40 members for a 12-month project duration
• Implemented Remote Process Automation for finance processes with integration to SAP/QAD
• Conducted organizational change management and training for key users and end users

Sept 2021 - Nov 2021: Global Change Management Lead

• Developed an Agile approach for Change Management process
• Identified Change Impacts and implemented mitigation strategies
• Addressed training needs for change management activities

Dec 2012 - Aug 2021: Senior IT Project / Program Manager / Scrum Master

• Managed projects including CRM/Salesforce and ERP/Netsuite implementations
• Implemented DevSecOps strategy for security in software development
• Collaborated with project teams, stakeholders, and suppliers for successful project completion

Aug 2008 - Nov 2012: SAP Project manager / IT business partner / IT Demand manager

• Coordinated projects and changes for internal customers
• Managed IT projects in SAP platform focusing on CRM & IS-U modules

Jan 2008 - May 2008: IBM Design Specialist

• Configured P Server (Unix) and Storage systems for a technology solutions company
• Provided consulting and designed systems based on customer needs

Sept 2006 - Dec 2007: Support specialist

• Analyzed and solved problems with product implementation
• Collaborated on reports for solutions center based on customer feedback

Education & Qualifications

• Completed modules in Marketing Research, Marketing communication, Marketing strategy, Human resources, Accounting, and Economics at the University
• Final Year project focused on Marketing communication and internet relationship in e-commerce

Key Personal Skills

• Revived interest in IT products within the company
• Invited to conferences as an external journalist for a technology magazine.