IT Manager & Project Manager

Die Kandidatin verfügt über ausgeprägte Managementfähigkeiten, die sie während ihrer Tätigkeit seit 2010 erworben hat. Während ihrer Laufbahn hatte sie die Gelegenheit, sowohl große als auch kleine Teams zu leiten. Das größte Team, für das sie verantwortlich war, bestand aus 150 Personen. Ihre Hauptstärke liegt darin, dass sie eine starke Umsetzerin ist und nichts für sie unüberwindbar ist.

9/2017 - 2/2022 IT Project Manager

• Managed various projects from initiation to closure, including AnaCredit, SDAT, VUBLeasing merge, Multichannel Monitoring, New KPI Monitoring, New Annual Report, Registration of Retail Data, and Creditline
• Oversaw vendor management for projects.

4/2015 - 8/2017 Head of Production IS Department/ IT Project Manager

• Responsible for the operation and updates of production information systems
• Acted as the deputy of the IT Director
• Managed an international project called T2S
• Handled vendor management

2014 - 11/2014 IT Project Manager /Key Account Manager

• Managed IT projects from initiation to closure
• Served as a Key Account Manager, handling sales, new business, customer relationships, onboarding of new clients, and acting as the key interface between customers and relevant divisions
• Managed tenders for IT solutions and served as a BID manager

2012 - 2013 Delivery/ Project Manager

• Took responsibility for defined areas of the VUB Multichannel project
• Managed the project portfolio of the FSPL division in CIS, including budget monitoring and resource rotation
• Dealt with external suppliers of human resources

2010 - 2011 Delivery/Project Manager

• Responsible for project management, development, delivery, and support of various bank modules
• Conducted primary analysis of business change requests and incidents
• Provided expert estimates

2008 - 2009 Mapping Manager

• Ensured data mapping for projects
• Managed mapping meetings and documents of interfaces

2002 - 2008 Head of the Documentation Department

• Proposed structure, content, and management of software documentation for projects
• Prepared various types of documentation for software products
• Set up workflows, processes, and methodical procedures
• Managed contractual relations with customers
• Ensured project, line, matrix, and process management
• Worked with a bank information system and participated in international projects within the Erste Bank group

2002 - 2002 Head of Training and Organizational Department (Retail Division)

• Organized operational requirements for newly established branches
• Created methodical procedures for branches
• Determined educational requirements and provided education registration for staff

2001 - 2001 Auditor

• Audited loan documents and observed methodical guidelines and recommendations
• Audited reports submitted to NBS

1995 - 2001 Controller

• Responsible for bank controls of operations, documents, and contracts with clients
• Handled client complaints and proposed non-standard solutions
• Contributed to methodical procedures of the bank
• Experienced in bank procedures related to accounts, payments, debit cards, and Call Centre