Linux Administrator
Überblick
Kurzer Überblick
Die Kandidatin ist eine erfahrene IKT-Administratorin mit Erfahrung im Bereich Speicher. Sie hat für die Deutsche Telekom Systems Solutions Slovakia und AT&T Global Network Services Slovakia gearbeitet, wo sie für das Ticketmanagement, die Fehlerbehebung und den Kundensupport zuständig war. Außerdem hat sie Erfahrung im Vertrieb und im Kundendienst. Die Kandidatin hat einen Bachelor-Abschluss im öffentlichen Gesundheitswesen und verfügt über mittlere Kenntnisse in verschiedenen IT-Systemen und Software. Sie spricht fließend Slowakisch und Englisch und verfügt über Grundkenntnisse in Deutsch. Die Kandidatin ist eine zuverlässige, organisierte und detailorientierte Fachkraft, die ihre Karriere in der IT-Branche fortsetzen möchte.
Berufliche Erfahrung
June 2022 - Present: Storage ICT Administrator II
Independently checking, executing, solving, and creating tickets to maintain service to customers. Providing 2nd level environment support and investigating the root cause of incidents. Coordinating with colleagues in an international environment and utilizing technical support for troubleshooting and maintenance. Also responsible for non-technical tasks such as quality/process/reporting.
April 2022 - May 2022: IT Academy for Linux Administrators
Received training in IT fundamentals, Linux basics, scripting, and agile and scrum methodologies.
November 2013 - July 2021: Voice MACD Provisioning Analyst
Completed telephony requests for international companies, collaborated with internal and external resources, communicated with clients and other teams, provided on-call support, and participated in mentoring and interviewing.
September 2012 - March 2013: Sales Assistant
Provided active sales service, developed customer relationships, handled orders and complaints, and managed phone communication.
July 2004 - June 2010: Sales Assistant
Performed customer service, operated cash register, maintained inventory, and assisted with training.
Education
Bachelor's degree in Public Health from Pavol Jozef Šafárik University.
Professional Skills
Intermediate knowledge in Cisco, Avaya, and IP PBX systems, as well as various software tools. Beginner level in Linux and ServiceNow.
Language Skills
Fluent in Slovak, upper-intermediate in English, basic level in German.
Certifications
Various certifications in ServiceNow, NetApp, and networking protocols.
Personal Skills
Reliable, willing to learn, team player, organized, loyal, hardworking, detail and customer-oriented, and flexible.
Interests
Books, nature, sports, cooking.
