Project Manager

Der Kandidat ist ein erfahrener Manager mit ca. 11 Jahren Berufserfahrung in der IT- und Geschäftswelt. Er begann mit der Web-Entwicklung und bildete später Mitarbeiter aus, die sich dieser Aufgabe widmeten. Dann wechselte er in die Position des Projektleiters. Er wollte wissen, wie alles funktioniert, er war für das Projekt von der Einführung bis zur Nutzung verantwortlich, verwaltete den Lebenszyklus, erstellte Analysen und Berichte. Bei dem aktuellen Projekt im Bankenbereich interagiert er mit externen, aber auch internen Anbietern und arbeitet an der Funktionalität des Internetbankings mit. 8 Monate arbeitete er als stellvertretender Manager, wo er 6 Personen leitete. Seine Englischkenntnisse sind sehr gut, er kommuniziert täglich mit Indien und der Schweiz.

Product Manager:

• Acts as a product owner for the internet banking channel.
• Responsible for analyzing and designing various projects related to internet banking, mobile banking, and teller applications.
• Provides analytical consultancy to other product owners for business requirements.
• Designs new and re-designs existing functionalities within the systems, considering industry trends.
• Reviews client feedback and ensures high customer satisfaction.
• Works on projects such as migration to push notifications and internet banking redesign.
• Collaborates with various departments for effective project delivery.

IT Application Manager:

• Manages applications using ITIL-based processes.
• Ensures availability, performance, and quality of applications.
• Coordinates development, testing, deployment, and documentation.
• Manages applications on private cloud infrastructure.
• Provides incident support and analyzes requirements with business and third-party providers.
• Delivers application releases and drives technical improvements.
• Manages offshore and nearshore developers and consultants.
• Ensures quality assurance of vendor deliverables.
• Focuses on continuous improvement and contributes to internal process development.

Operations Tribe Leader BTS Deputy:

• Assumes tribe leader responsibilities in the absence of the leader.
• Leads a small team of operations experts.
• Acts as an escalation point for the operations BTS team.
• Provides support for personal or technical obstacles.
• Approves various areas such as accesses and absences.

Web Production Lead:

• Manages web projects from planning to completion.
• Estimates project costs and prepares documentation.
• Communicates with stakeholders and external agencies.
• Responsible for web content and PR.
• Monitors project progress and reports on key performance indicators.
• Tracks activities against project plans.

Global Technical Lead:

• Aligns activities between local technical leads in different regions.
• Cooperates with web delivery leads and provides trainings on CMS.
• Maintains CMS and suggests improvements.

Web Builder:

• Creates internet pages using HTML or CMS.
• Performs self-quality assurance.
• Works on high-profile campaigns.

Key App Management Skills:

• Builds effective and motivated teams.
• Familiar with project and app management methodologies.
• Successfully delivers results for clients.
• Produces and delivers project documentation and support materials.
• Identifies client requirements accurately.
• Manages and supports applications effectively.