IT Analyst & Manual Tester & Scrum Master & Test Analyst & Test Manager

Erfahrener IT-Spezialist mit über 16 Jahren Erfahrung in Scrum, agiler Methodik und Testing. Derzeit in der Abteilung IT & Digitalisierung tätig. Kompetent in den Bereichen Servicemanagement, Softwaretests und agile Projektkoordination. Möchte seine Kenntnisse in den Bereichen Projekt-, Änderungs- und Personalmanagement erweitern. Spricht fließend Tschechisch und beherrscht Englisch. Verfügt über Zertifizierungen in ITIL, Scrum und ISTQB. Leidenschaftlich für Lernen, Teamarbeit und die Umsetzung neuer Ideen.

• Service Manager (01/2021 - present) Responsible for developing a service strategy to meet customer needs and improve service quality. Analyze customer feedback to identify areas for improvement. Act as the main point of contact between business and developers.
• Software Application Tester (09/2016 - present) Responsible for testing development work before User Acceptance Testing and Business Testing. Create test scenarios and plans, as well as update functional specification documentation.
• Scrum Master (08/2018 - 01/2022) Coordinate the work of developers according to agile methodology. Manage version release coordination using TFS, AzureDevOps, and SharePoint.
• Technical Specialist/Incident Management (10/2014 - 08/2016) Work as a technical specialist in an automation operations team managing thousands of servers. Create scripts and jobs for server management using Blade Logic Server automation, BMC, TONE, Jira, and other tools.
• Analyst/Senior Test Engineer (01/2014 - 09/2014) Analyze connection errors and change requests for applications. Prioritize work based on analysis and cooperate with customer support. Work with GUI, SQL developer, and Team Foundation Server.