Product Manager

Erfahrener Produktmanager mit Erfahrung in strategischer Planung, Design und Projektmanagement. Geschickt in der Zusammenarbeit mit funktionsübergreifenden Teams und im Vorantreiben von Innovationen. Ausgeprägte Erfahrung im Kundenservice und Account Management. Fließend in Englisch und im Besitz eines gültigen Führerscheins.

10/2016 - present Product Manager responsible for developing the customer platform NewtonOne

• Leading the product department
• Strategic long-term planning to achieve company vision and goals
• Design, UX, implementation of innovations and new technologies
• Preparation of tasks for development, SCRUM
• Collaboration with sales department, support for customer care department
• Project management within international group of companies
• Market monitoring and reporting to top management

3/2010 - 9/2016 Account Manager and Project Manager for the production of solid boxes

• Customer care for key clients
• Production and delivery planning based on forecast
• Sales negotiations with key customers and distributors
• Pricing calculation and creating price offers for customers
• Project management for the realization of solid boxes for a client

3/2009 - 9/2010 Account Manager and production planner

• Customer care for key clients
• Production planning and delivery based on forecast

7/2005 - 2/2009 Head of Education Department, helpdesk operator

• Training customers and internal employees
• Strategic development of the education department
• Creation of e-learning courses
• Customer support for helpdesk

1/2003 - 6/2005 IT administrator

• IT support for internal employees
• Graphic design and IT support for various projects