Business Analyst & Consultant & IT Analyst & L2 Support Specialist & Team Leader

Der Kandidat ist ein IT-Fachmann mit Erfahrung in IT-Analyse und Führungsaufgaben. Sie sind eine kommunikative und faire Person, die gut im Team oder unabhängig arbeiten kann. In seiner Freizeit verbringt er gerne Zeit mit seiner Familie, lernt etwas über Technologie und bildet sich im IT-Bereich weiter. Ihre Kenntnisse umfassen SQL, Git, Python, HTML/CSS, MS 365, JIRA, Confluence und UML. Sie verfügen über Zertifizierungen in den Bereichen Brokerage und Kreditprüfungen und haben Erfahrung als Programmierer von Webanwendungen und IT-Analysten. Derzeit sind sie als IS-Teamleiter tätig und beaufsichtigen das Anwendungsmanagement, die Entwicklung und den Support sowie das Incident Management und die Fehlerbehebung.

01/2024 - Present Team Leader

As a team leader, I am responsible for managing, developing, and supporting assigned applications. I coordinate incident management and support the team in troubleshooting. I set goals and strategies for IS services and operations, analyze incidents, and prepare application roadmaps.

03/2022 - 12/2023 Project Lead - Harmonization

I worked as a project lead for the IS part of the project, migrating local IT solutions to corporate ones. I communicated daily with the international project team, planned and managed the project, conducted testing, created project documentation and technical concepts, and coordinated the project team.

01/2024 - 02/2022 Specialista Akceptace Platebních Karet (Acquiring)

In this role, I administered entrusted applications, managed users, designed and created technical specifications and documentation, analyzed business requirements, managed development, prepared TC, conducted testing, supported implementation in production environments, managed incidents, diagnosed errors, analyzed data, maintained data, and collaborated with international support.

03/2022 - 12/2023 Programmer of Web Applications

As a programmer of web applications, I was responsible for handling requests for payment gateways/payment terminals, supporting branch network, resolving non-standard client situations, creating reports, manuals, and communicating with Card Associations (VISA, Mastercard).

01/2021 - 02/2022 Certifications in Brokerage and Credit Examinations

I obtained certifications in brokerage and credit examinations. At PRIMAFUTURE s.r.o., I worked as a web application programmer, and at DataFriends s.r.o., I became a Master of Excel.