Product Manager & Product Owner

Erfahrener Product Owner mit Fachwissen in den Bereichen digitale Identitätsüberprüfung, Customer Journey Design und Datenanalyse. Erfahren in der Verhandlung mit IT-Anbietern und Behörden, um Prozesse zu optimieren. Zertifiziert in AI Product Management, Scrum Product Ownership und ISTQB Testing. Beherrschung von Projektmanagement-Tools, Prozessmodellierung, Datenanalyse und Content-Management-Systemen. Ausgeprägte englische Sprachkenntnisse und Grundkenntnisse der deutschen Sprache.

• Responsible for end-to-end management of a digital banking identity product, including design, implementation, communication, data analysis, and optimization
• Negotiations with IT suppliers, banking identity providers, and government entities
• Design of customer journeys for desktop and mobile devices, leading to a 25 p.b. increase in process throughput
• Responsible for digital activity tracking system in end-to-end processes
• Implementation of new accounts into digital processes platform
• Optimization of branch digital processes using tablets
• Responsible for development of Internet Banking and commercial activities
• Collaboration with stakeholders
• Implementation of new Internet Banking and Mobile Banking applications
• Design and implementation of campaigns across digital channels
• Creation and management of digital content
• Training role focused on Internet, Mobile, and Web Banking