Cloud Engineer & Desktop Support Technician & L2 Support Specialist & Network Infrastructure Specialist & Network Operations Center (NOC) Engineer & Systems Administrator & Technical Support

Der Kandidat ist ein engagierter IT-Fachmann mit einer Leidenschaft für das Lernen und die Erweiterung seiner Kenntnisse auf diesem Gebiet. Er hat Erfahrung im IT-Support, in der Überwachung von Hardware und Systemen und in der Lösung technischer Probleme bei verschiedenen Projekten. Der Kandidat verfügt über einen Associate's Degree in Computertechnik mit einem Notendurchschnitt von 3,67 und beherrscht Sprachen wie Englisch und Indonesisch. Er ist erfahren in der Installation und Wartung von drahtlosen Funkgeräten sowie in Betriebssystemen wie Cisco, Linux und Windows.

IT Technical Support 2018 - 2020

• Responsible for monitoring and working on email problems for users, forwarding to relevant teams if necessary.
• Installed VPN using OpenVPN for accessing Property Website.
• Ensured eligibility of user's laptops and PCs, resolving system and hardware issues.
• Translated into English: Responsible for monitoring EDC machines at banks, maintaining electronic hardware at stores, and solving IT issues for bank officers.
• Installed Windows 7 OS on POS computers, monitored CCTV hardware, and ensured POS computers and cash register printers were functioning properly.

IT Field Support 2020 - 2021

• Installed wireless radio devices on radio towers for internet connections.
• Maintained stability of wireless radio frequency connections.
• Installed Cisco and Linux operating systems on datacenter servers.
• Translated into English: Responsible for installing wireless radio devices for internet connections, maintaining stable connections, and installing operating systems on datacenter servers.

IT EDP 2021 - Present

• Responsible for monitoring EDC machines in stores.
• Monitored and maintained electronic hardware at stores.
• Solved IT issues for bank officers with SLA terms.
• Translated into English: Responsible for monitoring EDC machines at banks, maintaining electronic hardware at stores, and solving IT issues for bank officers with SLA terms.