Incident Response Analyst & Project Manager & Scrum Master & Technology assistant

Erfahrener Scrum Master mit fundierten Kenntnissen in der Leitung agiler Teams in IT- und Softwareentwicklungsprojekten. Kompetent im Coaching, in der Optimierung von Prozessen und in der Förderung der Zusammenarbeit. Beherrscht die agile Methodik und engagiert sich für hervorragende Leistungen. Effektiver Kommunikator mit Fachkenntnissen in JIRA, Confluence und agilen Best Practices. Frühere Erfahrungen in den Bereichen Marketing, Betrieb und E-Learning-Beratung.

Scrum Master March 2023 - Present | Pardubice, Czech Republic • Leading the SAP Central ABAP Team as Scrum Master, ensuring successful Agile methodology implementation. • Coordinating all Scrum ceremonies efficiently, including sprint planning and reviews. • Collaborating with cross-functional teams to resolve development process impediments promptly. • Innovating solutions for improved time and cost efficiency. • Acting as a liaison between the development team and stakeholders for clear communication. • Managing resources and capacity planning for SAP teams in JIRA. • Coordinating strategic projects within the Software Development Department. • Leading project coordination for EWM Training Stream.

Country Representative December 2022 – December 2023 | Prague, Czech Republic • Representing the organization at the national level to promote its mission in the agricultural sector. • Collaborating with stakeholders and government institutions for partnership opportunities. • Coordinating regional activities focused on knowledge-sharing and capacity-building. • Advocating for agricultural development and marginalized community empowerment.

Restaurant & Marketing Manager July 2017 - July 2019 | Harare, Zimbabwe • Implementing marketing strategies leading to a sales increase of +38%. • Managing and training waiter and bar staff in hospitality skills. • Conducting training sessions for office staff in Microsoft Excel. • Managing stock procurement and building strong vendor relationships.

E-learning Consultant June 2013 - November 2015 | Harare, Zimbabwe • Acting as product owner for the eLearning platform, aligning it with organizational goals. • Collaborating with software engineering team for platform development. • Promoting and selling the platform to clients. • Conducting engaging training sessions and creating training manual content.

Marketing & Operations Manager April 2009 - June 2011 | Lusaka, Zambia • Mobilizing teams for construction projects. • Assisting in project tendering and handling marketing strategies. • Managing procurement and customs clearance logistics.