DevOps Engineer & Systems Integration Engineer & Wireless Communication Engineer

Der Kandidat verfügt über umfangreiche Erfahrungen im IT-Bereich, insbesondere in den Bereichen DevOps und Kundensupport. Sie haben an einer Vielzahl von Projekten gearbeitet, darunter Installationen, Migrationen und Konfigurationen verschiedener Systeme und Anwendungen. Sie verfügen über Kenntnisse in den Bereichen Virtualisierung, Netzwerke, Sicherheit und Ressourcenüberwachung. Der Kandidat verfügt über fundierte Kenntnisse in den Bereichen ITIL und ITSM sowie Incident-, Change- und Problem-Management. Sie haben eine nachweisliche Erfolgsbilanz bei der Lösung von Problemen und der Bereitstellung von Support auf allen Ebenen.

DevOps, Customer Support Engineer, contractor, client support

May 2014 - present

• Responsible for installing, supporting, migrating, and configuring Windows Server systems
• Proficient in managing HP/DELL servers, RAID, and iLo Management
• Experienced in virtualization technologies such as VMware and Hyper-V
• Skilled in DevOps tools like Win dotnet, Linux, docker, k8s, Grafana, and Prometheus
• Knowledgeable in various Microsoft technologies including ADDS, ADFS, VPN, and Exchange
• Proficient in administrating Linux OS, Red Hat, MySQL, and Blacklists
• Experienced in managing security measures like Firewalls, Proxies, and SSL
• Familiar with Microsoft Cloud services like Azure and Office365
• Involved in migration projects and support for various applications and systems
• Proficient in ITIL practices and incident management

Projects and cooperations with itba s.r.o.

2022 - present

• Engaged in short-term projects for EMEA Corporations as an IT consultant
• Worked on DevOps and Observability projects involving monitoring and infrastructure

April 2019 - March 2022

• Handled deployments, operations, and application support in a DevOps role
• Managed deployments for various environments and applications
• Worked with tools like Zabbix, Kibana, and Splunk for monitoring and log parsing
• Collaborated with international teams in an English-speaking environment
• Resolved issues related to deployments and packages
• Engaged in teamwork and support for developers

October 2018 - March 2019

• Provided application support and handled deployments for various environments
• Worked with tools like Jenkins, GitHub, and Jira for change requests and tickets
• Managed data changes and updates for different environments
• Installed and configured SPLUNK over Linux Red Hat for log monitoring
• Collaborated with teams and created reports

Senior System Administrator

October 2017 - September 2018

• Provided L3 support and resolved incidents and issues related to hardware and software
• Managed SCCM for over 5200 PCs and supported Windows AD administration
• Supported a team of 20 technicians and communicated with users and vendors
• Created documentation and monitored systems using PRTG and Zabbix
• Managed security measures and asset/license administration
• Engaged in reporting and support for security measures

System Administrator, User Support

March 2017 - July 2017

• Involved in a project for a new factory setup and IT infrastructure
• Provided technical and application support for internal clients
• Managed servers, computers, and printers, as well as VMware and Netapp
• Communicated with external suppliers and partners
• Engaged in ITIL practices and helpdesk support